Ticketing and Box Office Manager

Based at Adelaide Studios. Fixed term July 2026 to October 2026.

Job Description:

The Adelaide Film Festival is seeking a dynamic, highly motivated and experienced Ticketing and Box Office Manager to join our team. This role will:

· Oversee the box office and sales functions in the lead up to and during the festival

· Liaise with the festivals ticketing provider, Ferve

· Ensure the smooth running of box office during festival, including reporting, supervising casual staff

Key Responsibilities:

· Work with Operations Manager to ensure an exceptional experience for existing and prospective customers

· Work closely with Marketing and Programming Coordinators to ensure website/ app content management across relevant ticketing areas

· Support the Partnerships team to ensure stakeholder ticketing is delivered smoothly

· Daily reconciliations and sales reporting to Finance team

· Develop rostering for casual staff pool

· Liaise with AFF venues where necessary to ensure box office requirements are met

Key Requirements:

· Experience in ticketing delivery in a festival and event environment

· High level written and verbal communication skills

· Strong working knowledge of computerised ticketing systems, web-based systems with the ability to enter and retrieve data, customer & sales information independently

How to Apply:

To apply, please send your resume and cover letter to careers@adelaidefilmfestival.org

Please refer to the Position Description for more information.

Applications close Friday 15/05/25