Ticketing and Box Office Coordinator

Based at Adelaide Studios. Fixed Term, August 2026 - October 2026 (Full-time).

The Adelaide Film Festival is seeking a dynamic, highly motivated and experienced Ticketing and Box Office Coordinator to join our team. This role will:

• Coordinate the box office and sales functions in the lead up to and during the festival

• Liese with the festival’s ticketing provider, Ferve

• Ensure the smooth running of the box office during the festival, including reporting and supervising casual staff

Key Responsibilities:

• Work with the Operations Manager to ensure an exceptional experience for existing and prospective customers

• Work closely with Marketing and Programming Coordinators to ensure website / app content management across relevant ticketing areas

• Support the Partnerships team to ensure stakeholder ticketing is delivered smoothly

• Daily reconciliations and sales reporting to Finance team

• Develop rostering for casual staff pool

• Liaise with AFF venues where necessary to ensure box office requirements are met

Key Requirements:

• Demonstrated high-level experience in the ticketing festival and event environment

• High-level written and verbal communication skills

• Strong working knowledge of computerised ticketing systems, web-based systems, with the ability to enter and retrieve data, customer & sales information independently.

• Ability to think strategically, conceptually and creatively, and analyse and resolve technical problems.

How to Apply

To apply, please send your resume and cover letter to careers@adelaidefilmfestival.org with the subject line "Ticketing and Box Office Coordinator Application"

Please refer to the Position Description for more information. 

Applications will close COB on 23/07/26